PRO Account
What is PRO membership?
PRO Membership on FOA is for those who want to play online-rated games and work towards getting their FIDE Online Arena Titles recognized by FIDE. Playing rated games gives you a start in professional chess. Here is where you can buy a subscription.
Can you reassign me with my original FIDE ID?
Yes! A chess player should only have one FIDE ID, so we strongly encourage you to contact support@worldchess.com with the following details: Your email address, with which you registered on FOA Your current FIDE id on FOA Your original FIDE id ...
Should I choose "I already have FIDE ID" upon registration?
Yes! The FIDE ID is a unique identifying number assigned to each player by FIDE. It does not matter where and how you've obtained it. The FIDE ID is unified for both otb and online FIDE-rated activities.
I am don't have a national id due to my age, can I become a PRO member?
Yes! Our aim is to make chess available for everyone. FIDE Online Arena welcomes players of all ages. To become a PRO member, click on "Become a member" and follow the instructions. When you get to the selfie stage, just add a picture of yourself and ...
How can I pay for a PRO Membership?
If you are already a member and wish to upgrade your subscription to PRO, please go to the “Membership” page and change your subscription plan to Pro-account and follow the instructions. If you are new and wish to purchase a PRO membership, please ...
What does NEW status mean?
If you've just got your PRO subscription, your status on our platform will be "new" by default. According to FIDE Regulations, to be assigned your initial FOA Rating in one of the time controls, you have to score at least 1 draw or win, and play 4 ...
How can I change my payment details?
To change your payment details, please click on your profile picture, then on "Membership" and then on "Change card".
How can I find my profile at fide.com?
After verification of your account, your profile synchronizes automatically with fide.com. To find your profile at fide.com, please go to the website and type your FIDE ID in the search box in the right upper corner. To find your FIDE ID number ...
Why do we request a picture of you and your ID?
According to our Privacy Policy and FIDE Regulations, we are unable to proceed with the verification of your account unless you provide us with a picture of yourself holding your passport. We need to be sure that a player's profile corresponds to a ...
What is FIDE ID verification?
The FIDE ID verification is a FIDE-approved personal data verification process, mandatory for all new paid members of the platform. Once you've filled in all your personal information during registration and attached a photo with your ID, we will ...
How to cancel the auto renewal of my subscription?
To cancel the automatic renewal of your current subscription please do the following: 1. Log in to your account
. 2. Go to your profile by clicking on your avatar in the upper right corner 3. Click on "Membership". You will be directed to your ...
I'm not satisfied. How can I get a refund and cancel my subscription?
According to our Terms and Conditions, a user who is not 100% satisfied with their FIDE Online Arena membership is entitled to a full refund of the membership fee within 15 days from the date of purchase. If a player has paid for a FIDE Online Arena ...
I can't subscribe. The page/button is not responding.
Please try a different browser. It might also be helpful to clear the cache. If the problem persists, please get back to support@worldchess.com with a detailed description and screenshots of the problem.
I had an Old Arena account and wish to log in to the FIDE Online Arena.
We've recently synced all our members' data with the FIDE Online Arena. Therefore, the Old Arena is no longer supported. If you registered your account at the Old Arena interface, please send us a sync request to support@worldchess.com.
My payment isn't going through. What should I do?
Please check the validity and balance of your card (the balance on your card should be slightly higher than the amount of payment because different banks have different currency exchange rates). Please try a different browser. It might be also ...