How to view a purchased ticket
After logging in, you'll see a list of all the tickets you've purchased.
Hit the "Details" button on the desired ticket to pull up more information about the ticket.
On this detailed ticket view, you'll be able to view the functioning ticket by hitting the "View ticket" button.
How to send your purchased ticket to the passenger
After completing your purchase, your ticket will be available in the passenger portal to view and share with the designated passenger. Hit the "Details" button on the desired ticket. On the ticket details view you can: Print ticket: Hit this button ...
How to buy a ticket
Your transport provider will usually email you a link to their ticket listing directly if you're an existing customer. For new customers you may be able to get to the ticket listing via your provider's website, or in some cases the school website. ...
I’ve bought a ticket for the wrong day, what should I do?
You will need to purchase a new ticket for the correct date. Unfortunately, once purchased, the date of the ticket cannot be amended. Please contact your transport provider directly, for further guidance. Depending on their terms and conditions, ...
How to buy a ticket using Direct Debit
The below video demonstrates the full journey of buying a ticket for the first time using Direct Debit; it includes registering your account, setting up your Direct Debit mandate, buying your ticket and sharing your ticket. The whole process takes ...
How to renew a ticket
Renewing your ticketTo renew your existing annual or term ticket, follow the link in the renewal email that should have been sent to you. Alternatively, head over to the "My tickets" section of the Passenger Portal, and hit the "renew" button on the ...