How to take and upload your passenger photo
Taking a passenger photo We recommend taking a new photo to ensure it's relevant and up to date. We're going for the "passport photo" look. The photograph should be portrait orientation - not landscape. It should include the passenger head and ...
How to view a purchased ticket
To view a purchased ticket, head over to the Passenger Portal homepage or hit "My tickets" in the main navigation. After logging in, you'll see a list of all the tickets you've purchased. Hit the "Details" button on the desired ticket to pull up ...
How Flexi tickets work
What are Flexi tickets? Flexi tickets are an individual ticket that you can use in a pay as you go model. You get to keep using the same ticket, and conveniently top it up with trips when your balance runs low. How can I buy a Flexi ticket? Not all ...
How to send your purchased ticket to the passenger
After completing your purchase, your ticket will be available in the passenger portal to view and share with the designated passenger. Hit the "Details" button on the desired ticket. On the ticket details view you can: Print ticket: Hit this button ...
How to apply a voucher code
If you've been given a voucher code by your transport operator, or on behalf of someone as a gift, you can apply it against a ticket purchase on the passenger portal. To apply your voucher, select the ticket you want to purchase and complete the ...