Recent Articles
How to post a bug
Since our ticket system here has been shut down please turn to the forums at https://forums.ootpdevelopments.com/forumdisplay.php?f=4044. Make sure to check in the list of known issues if your problem has been created as a bug already. If not feel ...
Error Message: Failed to validate request because the time between server and client is not synchronized
If you try to start the game, but you get the above error message, the problem is that the time on your system is incorrectly set. This can happen at certain times of the year, like after daylight savings, if you don't have your system time set to ...
I Have The Game On Steam And Linux And The Game Won't Run
One potential fix for this problem is the following. Open Steam. Then, in the Steam client, go to to the game's properties and there you'll find an option for "Force the use of a specific Steam Play compatibility tool". By default it's likely 'Steam ...
How to create a debug log file
For most tech support issues, a debug log file will be helpful. For example because it contains information about your computer hardware and system setup. No worries, it does not contain confidential information. It's plain text, so you can easily ...
“OOTP Baseball 20.app” can’t be opened because Apple cannot check it for malicious software
If you see this displaying, it's a result of changes Apple has made to their Gatekeeper system. All software built for the Mac OS after June 1 of 2019 must be uploaded to Apple’s servers, scanned by an automated system, and approved. If it isn’t ...
Popular Articles
“OOTP Baseball 20.app” can’t be opened because Apple cannot check it for malicious software
If you see this displaying, it's a result of changes Apple has made to their Gatekeeper system. All software built for the Mac OS after June 1 of 2019 must be uploaded to Apple’s servers, scanned by an automated system, and approved. If it isn’t ...
Refunds
OOTP Developments has a 14-day, no questions asked, money-back guarantee on game purchases. This policy only applies to games purchased directly through Out of the Park Developments as explained here. So if you buy the game from the Apple App Store ...
I Have The Game On Steam And Linux And The Game Won't Run
One potential fix for this problem is the following. Open Steam. Then, in the Steam client, go to to the game's properties and there you'll find an option for "Force the use of a specific Steam Play compatibility tool". By default it's likely 'Steam ...
Activation Issues for OOTP
Generally speaking, activating the game works on the first attempt, but if you try several times and still can't get it to activate, you should read the following article. A common error message when attempting to activate the game is "The game could ...
Installing the Game on more than two Computers
Your purchase of a license for an OOTP Developments game is always valid for installation on two computers simultaneously, for your personal use, even if your computer breaks or you lose your license e-mail. (See this article for information on using ...