Service Desk

Service Desk

To access all the articles and guides on our Service Desk (or Knowledge Base), you will need to Sign Up from the top right corner of the home page and create an account:

Input your preferred name and email address (preferably not a personal email account) and submit the request:

Upon submission, your information will be reviewed and validated by one of our agents and you should expect to receive an email from us with a link to set up a password:

Sometimes, the Zoho domain "" can be blocked by the spam filter of your email policy. If you do not receive the registration link within 24 hours, please check your spam folder before getting in touch with us. Note that you can submit a Ticket without having an account, however, you will only be able to track the history of all the tickets that you have submitted with an account.
If you have trouble login into the service desk, a possible solution can be found here.

To search for an article, you can type in a keyword in the Search Bar:

    • Related Articles

    • Announcement: Service Desk Revision

      We are happy to announce that the service desk has been revised on 09/20/2022. While the new version (v2) is published, the old version (v1) will be still valid for a period of time. The service desk v2 now has a completely new structure and the new ...