Manual Order Processing
How to create a manual order in One Stop Order Processing.
It is quick and easy to create a manual order in One Stop Order Processing. This is a great feature if you take orders on the telephone. Click the 'New order ' button or follow the menu option File -> New -> Order You can search via the 'Buyer ID' ...
How do i manually adjust orders?
How do i manually adjust orders? - Edit an item already in the order 1. Double click on the item 2. This will then bring you to the edit page here you can add discounts notes or any changes you want to to your order - Add a new item or discount to ...
How to cancel orders in batch (e.g. when cancelled on Amazon)
The cancel (and on hold) feature is available in Professional and higher versions of the software. If you want to cancel orders that have already been imported (and you don't want them to be reimported) you can either use the Cancel option (from the ...
How to use different VAT rate for different products in orders
This is done by under the Import Orders menu under Adjust TAX, tick Split VAT out at and type in your value (e.g. 20%), This is shown below. However some of the products in an order may have different VAT rates (e.g. books). To use a different VAT ...
Can I create refunds in One Stop Order Processing?
The following guide explains how to create refunds in One Stop Order Processing. This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing How to create a refund in One Stop Order Processing. ...
Can I edit refunds once they have been created in One Stop Order Processing?
This guide explains how to edit a refund once it has been created with step by step instructions. This feature is available in the Professional, Premium and Managed subscriptions of One Stop Order Processing To find out how to create a refund click ...
Can I combine all ticked orders?
Combine all ticked orders This feature is available in the Lite, Professional, Premium and Managed subscriptions of One Stop Order Processing. This feature allows all ticked orders to be combined whilst remaining on the main order screen of One Stop ...
How to select all ticked orders in One Stop Order Processing
How to select all ticked orders in One Stop Order Processing This feature is available in the Lite Professional, Premium and Managed subscriptions of One Stop Order Processing. This feature allows you to easily select all orders that are currently ...
Can I highlight orders in bulk in One Stop Order Processing?
The following guide will explain how you can bulk highlight orders in One Stop Order Processing. This feature is available in the Lite, Professional, Premium and Managed subscriptions of One Stop Order Processing. Follow the steps to use the bulk ...
How to set highlight colours in One Stop Order Processing
The following article explains how to set highlight colours in One Stop Order Processing. This feature is available in the Lite, Professional, Premium and Managed subscriptions of One Stop Order Processing. To change one highlight colour at a time do ...
Editing Orders in bulk using OSOP
The following article explains how to edit orders in bulk using One Stop Order Processing. This feature is available in the Lite, Professional, Premium and Managed subscriptions of One Stop Order Processing. Edit orders in bulk do the following: ...