How to automatically sign and date Royal Mail Click and Drop customs documents

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  The default Click and Drop views contain basic information that should allow your orders to be compliant with the new digital customs information. However, if you have issues the following guide explains how to resolve them. Country of Origin is not ...

• How to Change the Courier sent to Websites (e.g. change Click and Drop to Royal Mail)

  When you send tracking details to Amazon or Ebay you sometimes need to change the courier details setup in OSOP to what is expected by the website (e.g. Amazon). For example, Click and Drop should be sent as Royal Mail. The following article explains ...

• Automatically Create Courier labels from Royal Mail Click and Drop within One Stop Order Processing

  This guide shows you how to move your Netdespatch integration to work with Click and Drop. In addition, it also shows you how to create a new connection between OSOP and click and drop. To complete the setup you will need to have an account with ...

• Why am I getting 2 labels printed for each order with Royal Mail Click and Drop

  Royal Mail Click and Drop can print 2 labels for each order for the following reasons: 1. You have print assist enabled in your Click and Drop account. 2. You have Print Labels automatically ticked in your One Stop Order Processing Integration in ...

• Royal Mail Click and Drop Labels are not being created (but the tracking details are returned)

  Your Royal Mail Click and Drop Watch folder has a folder called Labels, e.g. C:\Users\ktailton\Documents\Click & Drop Desktop\Watch\Labels This is the location where Royal Mail Click and Drop Desktop stores the created labels (as PDFs). If no files ...