Digital distribution
I would like to upgrade my account. How do I do it?
If you are looking to upgrade your account, please submit a ticket with a message letting us know what plan you would like to upgrade to. If you upgrade to a larger distribution package, you will only have to pay the difference in pricing between the ...
I already have music in China. Can I still use your distribution services to distribute my music?
We can still distribute your music if you already have your music on Tencent (TME): QQ, Kuwo, Kugou and/or Netease. Because of our exclusivity with Mainland China, we cannot distribute music that is already on Chinese platforms, with the exception of ...
If I distribute music through Musicinfo, can I select or exclude specific platforms that I want to distribute to?
If you choose to distribute music through Musicinfo, but your music is already on some of the Chinese streaming services like QQ Music, Kugou Music, Kuwo Music and/or NetEase Music, we can exclude those services and continue the distribution to the ...
I want to use your distribution services, but I currently distribute with a Major Distribution platform...What should I do?
We can distribute your music to China even if your music is already on Tencent (TME): QQ, Kuwo, and Kugou and/or Netease. Most major Western platforms also distribute to some Chinese platforms. If you do have music on on Chinese platforms, and you ...
I don't have the lyrics to my song. Can I still distribute my music?
Lyrics are a major requirement for the Chinese Distribution Service Providers (DSP's). Given that China is a high-context culture, lyrics are required for each and every song distributed through our platform. No music will be accepted without lyrics. ...
What information is required for audio distribution?
Album name, artist name, track name(s) ISRC Code (if you do not have, we will provide you for free) UPC Code (if you do not have, we will provide you for free) Release Date Genre and sub-genre Album language Lyric Lyricist Lyrics copyright ownership ...
Are there any track restrictions?
The only limitation is that the track file must be a 44kbit/s 16bit WAV files with maximum file size of 500MB. There are no restrictions to the duration of the track.
What genres can be distributed?
All genres can be distributed. If the genre of your music is not available in your distribution platform when adding your tracks, you may choose the closest related genre or request that your genre be added to the list. Some genres may change ...
Why does it takes so long for my music to appear online?
The distribution process in China can be really slow as not all DSPs use the same data format, e.g., DDEX, thus, to process all the information for each DSP takes manual work and time. For more information, please read: When will my music be online
When will my music be online?
China We distribute your music to the top five major streaming providers: QianQian Music, QQ Music, Kuwo Music, Kugou Music and Netease, of which you will collect royalties. It typically takes 5-6 weeks for the music to be live. This is not without ...
How will my music be found by Chinese audiences?
Though we cannot guarantee the streaming numbers for each track, the streaming services in China work differently than Western ones. The services in China are more social-oriented; users like to comment on and share music, which makes the music much ...
Will I be notified when my music has been distributed?
Your music is in the process to be distributed the moment you publish your release from your distribution platform. We are not notified once the music is live, however It typically takes 5-6 weeks to become live on Chinese platforms. Given this ...
How do I register and distribute?
Here is how our process works: Step 1 :Use our China Search App -Find out if you have music on Chinese streaming services if it is in China consult with your current distributor to get the details of your music's situation in China. We cannot ...
Can I distribute a remix or mixtape via Musicinfo?
You can distribute a remix and mixtape via Musicinfo ONLY IF you have permission from the copyright holder of the original work which you used to create your remix and mixtape.
How many tracks/songs can I upload to one release?
One release can be a single, EP or full album, and it can contain up to 50 tracks/songs.
How long will it take to remove my music from DSPs?
After we receive the notification to remove your music from distribution, we will process it within 5 business days, and afterwards, you are free to distribute and license your music to the same DSPs we distribute to. However, it might take up to 3 ...
How long will it take for Musicinfo to send my music to the streaming services?
Once you finish uploading all the required information to Musicinfo and publish your release, we will send your music to China as soon as the information you have provided has been verified. This typically takes about 2-3 days. It will be checked and ...
Will Musicinfo inform me when my music has reached the distribution phase?
Musicinfo is not able to inform you when your music is out for distribution, as the service providers do not notify Musicinfo when your music has been launched online. After your music has been distributed, You can wait 5-6 weeks and do either of the ...
How can I delete my music from my account?
If you want to delete a certain track or album from your account you can send us an email with the name of the specific track(s) with ISRC code or album with UPC code you want deleted and we will delete it for you. It is not possible for you to ...
Does Musicinfo distribute physical releases?
No, Musicinfo does not distribute physical releases, we only distribute digital ones.
Can I distribute cover songs?
We are not able to support and distribute cover songs at this time, unless you can provide proof of mechanical licensing from the copyright owner of the song you are planning to distribute.
Can I choose which Streaming Services I want to distribute to?
For now, you cannot choose which streaming services you want to distribute to, however, if your music is already online on streaming services like QQ Music, Kugou Music, Kuwo Music and NetEase Music, we will not distribute your music there again, and ...
Which service providers / streaming services will my music be distributed to?
You will receive royalties from all services that aire your music. All music will be sent to all music services, but if there is no usage or streams then it will not be shown on the statistics report. Services will report at different interval, we ...
What are the supported formats and sizes for album covers?
The album cover size should be at least 300x300px. Accepted image formats are JPG and PNG.
What are the supported audio file types?
We only accept 44,1 khz 16bit WAV files with maximum file size of 500MB. The WAV file is a high quality audio format and is required on our partner channels.
What is a UPC Code?
The Universal Product Code (UPC) is a barcode symbol for tracking trade items in stores. It is used worldwide and makes it possible to track the sales of your release. If your release already has a UPC, please use the same UPC when distributing your ...
What is an ISRC code?
The ISRC is an international standard code for uniquely identifying sound recordings and music video recordings. If you already have an ISRC code, you should fill it in when you distribute your music through us. If you do not have ISRC codes for your ...