I would like to upgrade my account. How do I do it?
If you are looking to upgrade your account, please submit a ticket with a message letting us know what plan you would like to upgrade to.
If you upgrade to a larger distribution package, you will only have to pay the difference in pricing between the two services (for example: upgrading from star to bronze will be 30 Euros [37 USD])
Once we are notified, we will send you a code to use to purchase the package of your choice with the given code and you can upgrade your membership. Note: Please keep in mind that once your membership is upgraded, your yearly fee charge will change to the yearly fee of your newly upgraded plan.
How can I delete my music from my account?
If you want to delete a certain track or album from your account you can send us an email with the name of the specific track(s) with ISRC code or album with UPC code you want deleted and we will delete it for you. It is not possible for you to ...
How do I register and distribute?
Here is how our process works: Step 1 :Use our China Search App -Find out if you have music on Chinese streaming services if it is in China consult with your current distributor to get the details of your music's situation in China. We cannot ...
How will my music be found by Chinese audiences?
Though we cannot guarantee the streaming numbers for each track, the streaming services in China work differently than Western ones. The services in China are more social-oriented; users like to comment on and share music, which makes the music much ...
What genres can be distributed?
All genres can be distributed. If the genre of your music is not available in your distribution platform when adding your tracks, you may choose the closest related genre or request that your genre be added to the list. Some genres may change ...
If I distribute music through Musicinfo, can I select or exclude specific platforms that I want to distribute to?
If you choose to distribute music through Musicinfo, but your music is already on some of the Chinese streaming services like QQ Music, Kugou Music, Kuwo Music and/or NetEase Music, we can exclude those services and continue the distribution to the ...