Help Center
FAQ
Digital distribution
Digital distributionPromotion
PromotionStats and money
Stats and moneyPricing and Terms
Distribution Platform
Distribution platformVideo Sharing
Recent Articles
How to Sign up step by step for new and affiliate customers.
New Customers As a new customer you will not yet have an account or a password for the Web Store. Only in the act of making a purchase will a Web Store account be created which will be accessible by your purchase email (username) and your chosen ...How to Sync?
If you want to sync your music with Musicinfo, you need to purchase our distribution services. Once you have submitted and published your albums via Musicinfo Distribution Platform, you can choose if you want to sync the album. If you want to sync ...How do I publish my social media promotion?
Go to your Distribution Platform dashboard and click on Promotion. Choose your promotion and continue to the page by clicking on the button of your purchased promotion. If you haven't yet purchased a promotion service you will be redirected to the ...How do I submit a Ticket to Musicinfo Support?
You may submit a ticket through the chat box from the main website, or fill the contact form, or write an email to support@musicinfo.ioHow do I upload my music video? (Video Sharing)
You can upload your video and other information in the distribution platform. Once you login you can click the button in the video distribution box. You can then enter the information required for uploading your video The Artist/Band Homepage is for ...
Popular Articles
How do I register for a Weibo account?
FYI, Musicinfo is not affiliated with Weibo or work for Weibo. For additional help regarding your personal Weibo account please visit, https://kefu.weibo.com/ WeChat Account (basic account) Mobile First set up a WeChat mobile account by downloading ...What is Weibo?
Weibo is one of the most popular social media blogging sites in China. With our Weibo promotion service, you can promote your music on Weibo in the form of a short blogpost. For more information, please read our blog post: Social MediaDo people in China use Western video/music video platforms?
No. Popular internet music streaming platforms used in Western countries are not available in China. Platforms like Facebook, Instagram, Whatsapp, Youtube, Snapchat, Vimeo, Google, Yahoo, Spotify, Deezer, and many more are either banned, ...When will I be able to access my listener statistics and collect my royalties?
Once your music has been successfully uploaded to our platform, we will review the content then send it to the Chinese streaming and media services. It takes 5-6 weeks for your music to go live in China The statistics are calculated on a quarterly ...How do I withdraw my earned royalties?
You would withdraw your royalties with an invoice from your PayPal account. Please send a message to statistics@musicinfo.io and we will send you the invoicing instructions. You can see the instructions here but you would still need to send an email ...