General Conditions - Warranty and Service repair
1. ApplicabilityThese general conditions apply for warranty and service repair work performed by Crosscontrol AB, Alfta, Sweden, hereinafter referred to as Supplier. Companies that source products from the Supplier, and from time to time will return ...
Large Attachment in ticket
I want to send you a large file regarding my ticket, how do I do it? Large files are always a problem to send from and to different systems, mainly because mail servers usually have limits on file size and total amount of data that can be sent in an ...
RMA automation This applies only to RMA created on our Support, Service And Repair Contact Center In addition to the fields required in the form, be also sure to fill in information for: RMA - Warranty Claim Department: Service and Repair and choose ...
What happens to a unit that we send to Crosscontrol for repair/service?
What happens to a unit that we send to Crosscontrol for repair/service? Will the software be affected that is installed on the unit? When the unit arrives, we register it in our system with the information we received from you via mail, service ...
Access to CrossControl documentation
This article gives the user information on how to find the CrossControl related product documentation. There are two ways on how to reach the Product information are presented. Use link The following link will direct you to the CrossControl Support ...