I can't log in - what should I do?
If you having issues signing in then:
Check you are defiantly using the correct username and password, check your CAPSLOCK key!
If you have forgotten your password click the "Forgot your password?" on the log in page.
You will then need to supply us with the email address or username you used when you registered and we will send you an email giving you instructions.
If you still can't get into your account then please CONTACT US.
I’ve subscribed to your premium resources – why can’t I download them?
If you’ve recently subscribed to our premium resources but don’t seem to be able to download them, it’s most likely a browser caching issue. Please follow these steps to resolve the problem: Log out of Craig’ n’ Dave. Press CTRL (or CMD for Mac ...
I can't log in / my students can't log in
If you or your students are having issues signing in then: Check you are definitely using the correct username and password, check your CAPSLOCK key! If you have forgotten your password click the "Forgot your password?" link at the bottom of the log ...
I’ve purchased a subscription – how do I log in?
Once you have placed your subscription order, you don’t need to do anything else. We will create a premium account for you and send you your login credentials via email as soon as possible. Although Craig ‘n’ Dave is growing in leaps and bounds ...
My subscription isn’t due to expire for a while – can I renew early?
Yes! We understand that making the most of your budget can involve a little hoop-jumping from time to time. If your subscription isn’t due to expire until the next financial year but you would like to use your current yearly budget to pay for your ...
I don’t have a purchase order number yet – can I go ahead and place my order?
As many schools are now operating on a “no purchase order number, no payment” system, we cannot process your order without one. Please obtain a valid purchase order number from your school’s finance department before placing your order. Please ensure ...