NetCode Portal
How to Purchase Credits
If you have ran out of credits you will not be able to generate any more NetCodes and will therefore need to purchase more. To do this go to the credits section of the portal. 2. On the next page you will find the credit packages available ...
Forgotten Password
If you have forgotten your password and are unable to log in, you will need to reset your password. To do this first open the link on the main log in page titled Forgot your password? In the next page you will need to input your email address and ...
Update Your Profile Details
1. To update your profile information, change your cover/profile picture and reset your password first go to the top right hand corner and click on the clog icon then click on profile to open the profile page. Click on update details. you will then ...
How to request a NetCode via SMS
1. For a number to be able to request a NetCode they will first need to be added to the Whitelist. To do this open the SMS Whitelist tab on the Portal homepage and then click + New Entry. 2. When prompted, input the user's name and phone ...
Register for a New Account
1. From the welcome page select Register in the bottom right hand corner and then when prompted, fill in the registration form. If you would like a profile picture, you can upload one by selecting Choose file and browsing your PC for the image ...
Create an Associated User
1. From your portal homepage select Associate Users. 2. To add a new associate user select Add New User and then choose the type of account you need and press Add Guest User. Standard user: They have restricted access to the profile section and ...
Adding a KL Lock to the Portal
1. From the homepage select either the Locks section in the middle and then click Add Lock or go to the top of the page and click + Add Lock. 2. Select the Kitlock (KL Series) option and select the type of lock you have, the timezone the lock ...
Adding a CL Lock to the Portal
1. Log into the K3Connect application on your android or iOS device. 2. Press the + in the top right hand corner to add your lock, then input the lock's model (CL4510 or CL5510) and a name. 3. When you press the tick symbol you will be prompted ...
Portal FAQ
When I try to add an associated user it says they already have an account and will not let me proceed, why? This is because the email address is already registered to the portal, most likely as an administrator. Attempt to log into the portal ...