Codes - The Basics
- The factory set Master Code is: 123456. This should be changed immediately after installation (see program 01).
- The Master Code and optional Sub-Master Codes always start with the prefix. This opens the door and puts the lock into programming mode.
- The Master Code and optional Sub-Master Codes on the GuestLock range are always six digits in length, with the Guest Codes set at four digits.
- The Guest Code cancellation number is factory set to ‘999’.
- Individual locks are programmed with a random 3 digit Lock Identity Code. This Lock ID is shown on a label on the back of the lock.
When a guest checks in they will be given the Hotel Registration Card with the Lock ID for the room the guest will use. The cards explain how the guest will use the Lock ID followed by their personal 4 digit code to open their door.
For example: 332 (Lock ID) 1234 (PIN) Once their PIN has been accepted they will not need to use the Lock ID again during their stay.
Staff will not have to carry keys. They only have to remember the Sub-Master Code for their section. When a guest has departed and the room has been serviced ready for a new guest, the Master or Sub
Master Code will be used followed by the Cancellation Code 999.
Example: 123456 999. The departing guest’s code will be cancelled and the lock is ready to accept a new guest.
The locks are delivered with two keys. These are not required for general use and should be labelled with the appropriate door number. They can be used by a guest who cannot use a code number, or when a mechanical override is needed, for example when a tradesman needs access. Turn the key 90° and depress the lever handle to open the door.
REVERTING TO FACTORY SETTING
If the Master Code is not known the lock memory can be cleared and made to revert to the factory Master Code as follows.
• Remove one battery
• Press and hold ‘0’ button
• Refit battery
• Release the ‘0’ button
• Within 7 seconds press ‘000’
• Lock will be reset to default factory set Master Code: 123456 and the factory set cancellation code of ‘999’ all other settings will be erased.
• Now enter your Master Code and reset the lock ID.
When battery power is low the red light will flash 5 times before the green light flashes to signal acceptance of a valid code. Batteries should be changed as soon as this happens, although the lock will continue to work for some days after the low battery warning.
It is easier to program the locks before they are installed. To avoid confusion the lock boxes should be labelled with the door number to which they will be fitted, and dealt with one at a time.
Before starting to program you should have a list of the doors. The Lock ID should be entered against each door number.
When in programming mode a program code must be entered within 5 seconds, otherwise the Red LED will flash and BEEP and the lock will revert to normal. If a programming mistake is made wait 5 seconds, the Red LED will flash and BEEP and the lock will revert to normal.
PROGRAM 01 CHANGE THE MASTER CODE
Example: 123456 • 01 • 667788 • 667788 ••
Result: Master Code has been changed to 667889.
PROGRAM 02 SET OR CHANGE SUB-MASTER CODE
Sub-Master Code can be programmed into all locks, or locks in a particular section which will be the responsibility of one Room Service employee.
Example: 667788 • 02 • 01 • 345432 • 345432 ••
Result: New Sub-Master Code is: 345432.
Note: ‘01’ indicates that this is the first Sub-Master Code in the lock. Up to 20 Sub-Master Codes can be programmed into each lock, from 01 to 20.
PROGRAM 03 CHANGE THE LOCK ID
Example: 667788 • 03 • 123 ••
Result: Lock ID has been changed to 123.
PROGRAM 04 CHANGE THE GUEST CODE CANCELLATION NUMBER
Example: 667788 • 04 • 911 •• the number must be in the range 900-999.
Result: Guest Code cancellation number has been changed to 911.
Note: If this is necessary it should be changed on all locks.
GUEST TO CHANGE PIN-CODE
A guest can change their personal code at any time without involving management as follows:
Example: 1234 • 5678 • 5678 ••
Result: Pin-code has been changed to 5678.
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