How long does a refund take?

How long does a refund take?

The refund will appear on your statement within 14 days of the goods being received by our warehouse.

If your refund has not reached you after this timeframe, please get in touch with us at sales@alloygator.com with proof of postage so that we can help you further.

    • Related Articles

    • How do returns work?

      You can return products for a full refund if you return the item(s) to us within 28 days of receipt. Provided you return the full order, we will refund the original delivery charge paid. You can return your items to us using our free returns ...
    • How do I remove my AlloyGators?

      To remove an AlloyGator, simply jack up the car, fully deflate the tyre, remove the plastic joining clip and carefully prise the profile up around the joint area. Firmly tap the face of the AlloyGator using a rubber mallet on the side which has the ...
    • What is your returns policy?

      If you are not entirely satisfied with your purchase, we are here to help. Should you wish to cancel an order, simply contact our Customer Care Team at sales@alloygator.com with your order number, name and address and we will refund the cost of the ...
    • Have you received my return?

      It can take up to 10 days for your order to reach our warehouse and be processed. You will receive an email to confirm that your return has been received.
    • How can I track my order?

      If you selected and paid for next day delivery, you should have received an email containing your tracking information. Standard delivery can take up to ten days to arrive; if you have been waiting longer than this then please contact us using our ...