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• Related Articles

• USB Not Working NDC-4

  If you're having difficulties getting the USB connection to the NDC-4 working, or if it has been working and now isn't, there's a few useful tests you can perform before contacting our support team which can be found here:  ...

• Using Prolific USB to Serial Adaptors

  Some customers have reported issues using prolific USB to serial adaptors that have the USB chip built in to the USB plug.  This issue was resolved when using a different type of adaptor  where the Prolific chip is built into the DB9 connector.

• USB Device Not Working

  This article refers to Actisense devices that are manufactured with a USB cable (like the NGW-1-USB or NGT-1-USB) and the USB kit leads available for the NDC-4, NDC-5 and PRO range.  For issues involving connections that use a third party USB to ...

• Linux USB Drivers

  All of our USB products (USG-1, NGT-1-USB, NGW-1-USB and NDC-4-USB) can be used in Linux as the FTDI USB chip we use in our products is supported in Linux. In fact as of Linux Kernel v4.0, our devices will be supported without any work being required ...

• Windows 7 Support

  Following the release of Windows 10, most manufacturers and developers have started to use a new mandatory version of digital signing certificate to sign their software and USB Drivers.  This new digital signing certificate is not natively supported ...